Business Resource Hub

  • Resources for Businesses

    Latest update, 19 July 2021: lockdown restrictions have been fully lifted, with hospitality and entertainment businesses able to operate at full capacity and with no limits on indoor or outdoor events. The work from home guidance no longer applies, though Westminster City Council recommends a gradual return over the summer and employers should take measures to manage risk at their business. For more guidance for businesses, visit the Westminster City Council website.

    The BakerStreetQ team are available to help so please do email us if you have any queries or there is something specific we can find out for you.

  • Funding


    Budget, March 2021 Update

    The Chancellor, Rishi Sunak, announced a range of new support measures for businesses in the Budget on 3 March, including new grants, extending the Coronavirus Job Support Scheme (Furlough) to September 2021, an extension of the business rates holiday for three months for retail, hospitality and leisure until 30 June 2021, and an extension on the VAT reduction for hospitality and tourism until 30 September 2021. You can find a summary of the measures here.

    Additional Restrictions Grants Round 2 is now closed and any updates will be published to the Westminster City Council website.

    Restart Grants have been paid. If your payment was not received by 3 May, please contact the Council. All eligibility criteria and further information can be found on the Council’s website.

    For more Coronavirus business advice, visit Westminster City Council’s website.

  • Office Advice

    Office Advice

    The Government guidance to work from home if you can was lifted on 19 July, though a gradual return to the office is recommended by Westminster City Council.

    Employers still have a legal duty to manage risks to those affected by their business, including conducting health and safety risk assessments that include:

    • Conducting health and safety risk assessments that include COVID-19 risks
    • Cleaning surfaces that people touch regularly
    • Identifying poorly-ventilated areas and taking steps to improve air flow
    • Ensuring staff and customers who are unwell do not attend the premises
    • Communicating to staff and customers the measures you have put in place

    The information below can help you plan a return to the office:

    Download our handy Ready For Your Return PDF featuring information to assist your employees’ return to the workplace here.

    Information to help your employees return to the Quarter here is perfect for putting into return to work packs.

    Government guidance on workplace safety during Covid-19 can be found here.

    The Chartered Institute of Personnel and Development (CIPD) has published a helpful guide for businesses who are working towards a partial or full workplace reopening, including advise on risk assessments, health and safety measures and reassuring employees. Read it here.

    Knight Frank’s (Y)our Space 2021 has a host of reporting and ideas on what the future workplace looks like, from flexible working to office design.

    Read Cushman & Wakefield’s paper on how and where the world will work post Covid-19 here.

    For practical tips on arranging hybrid meetings (with a mixture of online and in-person attendees), the Corporate Research Forum has advice here.

  • Retail Advice

    Retail Advice

    Remaining lockdown restrictions were lifted on 19 July, with no limits on capacity at retail and entertainment businesses. All businesses are permitted to open.

    There is also new guidance on ventilation, testing and fitting rooms for high street businesses, and the extension to opening hours for non-essential retail, which you can find here. Coronavirus is still a risk to all and businesses should follow the government’s ‘Working Safely’ guidance.

    Further advice for retail:

    London Growth Hub

    There are a range of resources from London Growth Hub to help SME organisations during this period:

    Free 1:1 Support – available for ERD eligible SME’s. Appointments can be booked here

    Government Guidance on working safely during Coronavirus for all sectors can be found here.

  • Hospitality Advice

    Hospitality Advice

    Remaining lockdown restrictions were lifted on 19 July, with no limits on capacity at hospitality and entertainment businesses. All businesses are permitted to open, and capacity limits at sporting, entertainment, or business events are also lifted. Hospitality venues are no longer required to provide table service or follow social distancing rules.

    Coronavirus is still a risk to all and businesses should follow the government’s ‘Working Safely’ guidance.

    Full guidance on indoor and outdoor dining from Westminster City Council can be found here. Advice from HospitalityNet is available here and you can sign up to regular bulletins to keep-up-date as more information about reopening comes through.

    Pavement licences can be applied for via the Council’s website. Licences that were issued last year expired on 30 April 2021, so if you would like to continue providing al fresco dining you will need to submit a new application. These will be valid until 30 September 2021. Apply here.

    Information on adapting restaurants to food businesses for takeaway and food delivery from FSA here.

    FSA guidance for food businesses – The Food Standards Agency has collated guidance for food businesses operating during the coronavirus. Advice is available to help employers, employees and the self-employed understand how to work safely in the food sector. The FSA’s website provides information for food manufacturers, restaurants and takeaways. The link to guidance can be found here. If you are seeking to convert your business to a takeaway service please view current guidance here.

    Government Guidance on working safely during coronavirus for all sectors can be found here.

  • Coronavirus Job Retention Scheme (Furlough)

    Coronavirus Job Retention Scheme (Furlough)

    The Coronavirus Job Retention Scheme (Furlough) has been extended until the end of September 2021. Check if you can claim for your employees’ wages through the scheme on the GOV.UK website.

    Check which employees you can put on furlough to use the Coronavirus Job Retention Scheme here.

    Seddons Law LLP has also produced helpful guidance to the Furlough scheme here.

  • Covid-19 Testing

    Covid-19 Testing

    Free rapid Covid-19 testing is available to everyone in England twice a week and a postcode finder is also available to help organisations direct their staff to local authority testing services here.

  • Travel Insights & Statistics

    Travel Insights & Statistics

    We are receiving weekly data from Transport for London about the number of travellers using Baker Street, Bond Street or Marble Arch. You can access the figures at any time here.

    While TfL is running a near-full service, it’s recommended that employees travel at quieter times where possible. Use the new TfL Go app to help plan your journeys and find more advice here. Face coverings remain compulsory on the TfL network, except for those who are exempt.

    Find information to share with employees and colleagues on how TfL is keeping travellers safe here, and for more advice, visit our Safe Travel To And Through The Quarter page.

  • NHS Covid-19 App

    NHS Covid-19 App

    Businesses are encouraged by Westminster City Council to continue displaying QR codes for customers using the NHS Covid-19 app, or to continue collecting customer contact details to support NHS Test and Trace. Although this will no longer be a legal requirement, it helps prevent the spread of Covid-19 by letting people know they’ve been exposed. Alerts will not tell people to self-isolate or name the venue, and venues won’t need to close if there is an alert.

    Visit the website to create your unique code.

  • Safety & Social Distancing In The Workplace

    Safety & Social Distancing In The Workplace

    Government Advice on cleaning non-healthcare settings can be found here, and sector-specific advice for working safely during Coronavirus can be found here.

    The Office for Product Safety and Standards has produced a coronavirus guidance for business and local authorities here.

    The Health and Safety Executive has produced this guidance on making your workplace Covid-secure.