Business Resource Hub

  • Resources for Businesses

    Latest update, January 2021: The country is now in a national lockdown and Government guidance is to stay at home except where necessary. For further guidance on what you can and cannot do during the national lockdown, visit the GOV.UK website. Further financial support for businesses has been outlined here. We will be updating the information below as more guidance is released over the course of the the next few weeks.

    The BakerStreetQ team are available to help so please do email us if you have any queries or there is something specific we can find out for you. Penny – CEO, Kirsty – Head of Marketing and Communications, Helen – Senior Operations Manager, Racheal – Events and Communications Producer, Eleanor – Communicatons Manager, Steph – Operations Executive and our Street Team and Environment Manager are also available as usual.

  • Funding


    Westminster City Council has now provided an update on the top up grants, announced by the Government on 5 January 2021 for hospitality, hotel, bed & breakfast, leisure business or a non-essential retail business. These one-off grants will be offered to closed businesses as follows:

    • £4,000 for businesses with a rateable value of £15,000 or under
    • £6,000 for businesses with a rateable value between £15,000 and £51,000
    • £9,000 for businesses with a rateable value of over £51,000
    • any business which is legally required to close, and which cannot operate effectively remotely, is eligible for a grant

    The Council has confirmed it has the data needed to calculate the top-up grants from the November National Lockdown grant application forms and there is no need to contact them. The Council anticipates being able to make these payments in February. If you have not received an application form for the November National Lockdown grant, please email: Include the word “Grant” and your business rate customer account number in the subject line of the email.

    Also to note, hospitality businesses are eligible for grants even if they have been offering takeaway and/or delivery services while closed. Hotels and bed & breakfasts may also still submit a claim if they have been offering accommodation to essential business travellers.

    Additional Restrictions Grants

    The allocation for these funds from central government has been based on the number of residents within the borough, not the number of businesses per borough and as such Westminster’s original allocation was limited to only £5.2m. All Local Authorities have since received top-up funding from central government, still based on the number of residents formula. Westminster City Council’s top-up allocation is £2.3m bringing the total funding envelope to £7.5m.

    The second round of Additional Restrictions Grants opened on 26 February for applications.

    Eligibility Criteria

    The eligibility criteria has been determined following Cabinet Member direction. Following the first round of the scheme and the receipt of the top-up allocation from central government, the City Council has revised the eligibility criteria for the scheme and increased the value of individual grant awards as follows:

    • Previous Discretionary Grant Fund recipients who are in non-essential retail, hospitality or leisure; who supply the first-tier retail, hospitality or leisure sectors; and businesses within the events sector will now be eligible to apply.
    • Successful applicants through the first round of ARG to receive a top-up of £3,000 to their originally approved £2000 grant award.
    • Enhancing the grants from £2,000 to £5000 per business for new successful applicants through the second and possibly final round of the scheme.

    Therefore only businesses who fall under one of the below three categories will be eligible to apply:

    • non-ratepayers in non-essential retail, leisure, personal care, sports facilities and hospitality business (including, hotel and bed and breakfast accommodation and leisure businesses) which are effectively forced to close or have been severely impacted by the restrictions. This includes previous Discretionary Grant Fund recipients
    • ratepayer or non-ratepayer businesses that supply (first tier) the retail, hospitality and leisure sectors, including previous grant Discretionary Grant Fund recipients
    • ratepayer or non-ratepayer businesses in the events sector, including previous Discretionary Grant Fund recipients

    Due to the limited funding available to the Council, awards will continue to be made on a “first come first served” basis to eligible businesses that provide valid application forms together with all of the requested documentary evidence.

    Visit Westminster City Council’s website to apply.

    For more Coronavirus business advice, visit Westminster City Council’s website.

  • Office Advice

    Office Advice

    Government advice for the national lockdown is that everyone who can work from home should do so. Further advice and exceptions can be found here.

    The information below is for when the time is right for you to return to the office:

    Webinar Office Reoccupancy with Knight Frank  

    Learn more about theKnight Frank Reoccupancy Roadmap  as well as the 12 Dynamics that are shaping the future of real estate and the workplace as we move into the AC (after corona) world.  This is suitable for any office occupier of any size.  You will hear from Neil McLocklin, Head of European Consulting Practice and Dr Lee Elliot, Global Head of Occupier Research. Webinar available  here

    Knight Frank Readiness Survey – takes 2-3 minutes to complete 

    To help inform the government Knight Frank want to find out how prepared UK office based businesses are and would appreciate 2-3 minutes of your time in answering this shortsurvey  (or passing on to the appropriate person in your business).  The survey follows theKnight Frank Reoccupancy Roadmap as a basis to evaluate preparedness. All responses will be confidential. 

    Recovery Readiness: A How-to Guide for Reopening your Workplace by Cushman Wakefield  

    An outline of some of the best practice to reopening the workplace compiled by thousands of international professionals. The recommended information in this guide has been successfully implemented across the globehere 

    Office Social Distancing Advice from Colliers International  

    Colliers International are offering a 48 hour turnaround service on recommendations on social distancing in your workplace. Also to help you with re-occupancy they have created an  Office Social Distancing Calculator  which calculates the number of work stations your employees will be able to occupy in line with social distancing advice. 

    Information to help your employees return to the Quarter here perfect for putting into return to work packs

  • Retail Advice

    Retail Advice

    The country is now in a national lockdown. Find out whether your business can stay open:

    • Non-essential retail must close
    • Hospitality settings, such as bars (including shisha bars), pubs, cafes, restaurants, and social clubs must close except for takeaway, delivery and click and collect services
    • Accommodation such as hotels, B&Bs, holiday lets and guest houses must close, with some limited exceptions
    • Personal care and close contact services such as hairdressers and barbers, beauty salons, tattoo parlours, nail salons, spas and beauty services must close
    • Indoor tourism and entertainment venues must close, though outdoor grounds of these premises can stay open for outdoor exercise

    For a full list of businesses that can remain open, restrictions on service and exemptions please visit the GOV.UK website.

    Further advice for retail:

    London Growth Hub

    There are a range of resources from London Growth Hub to help SME organisations during this period:

    Free 1:1 Support – available for ERD eligible SME’s. Appointments can be booked here 

    West End Resilience LIVE series – every month

    The monthly West End Resilience LIVE series, brought to you by New West End Company & Microsoft Live Events, celebrates the strength, sustainability, resilience and future of the WestEnd.  They are bringing together businesses and employees during these unprecedented times with a selection of inspiring speakers to offer stimulating and engaging information, while keeping you informed about trends and policies that are shaping the future of the WestEnd. More information and past recordings of the series available here.

  • Hospitality Advice

    Hospitality Advice

    The country is now in a national lockdown which means hospitality venues, such as bars, pubs, cafes and restaurants must remain closed except for takeaway, delivery and click and collect. This includes restaurants and bars within hotels or member’s clubs. More information is available here. Please note that licensed premises are no longer permitted to sell open alcohol for takeaway during this lockdown.

    Food businesses that want to move to a takeaway service need to let Westminster City Council know if they haven’t already done so – see the Licensing and Food Guidance section here for more information.

    Advice from HospitalityNet is available here and you can sign up to regular bulletins to keep-up-date as more information about reopening comes through.

    Westminster City Council advice for supporting hospitality during the winter including information on umbrellas, heaters and pavement licensing for when restrictions are lifted here

    Information on adapting restaurants to food businesses for takeaway and food delivery from FSA here

    FSA guidance for food businesses – The Food Standards Agency has collated guidance for food businesses operating during the coronavirus. Advice is available to help employers, employees and the self-employed understand how to work safely in the food sector. The FSA’s website provides information for food manufacturers, restaurants and takeaways. The link to guidance can be found here. If you are seeking to convert your business to a takeaway service please view current guidance here

  • Guidance for Employers

    Guidance for Employers

    Furlough information from Seddons Law LLP

    • Seddons Law LLP essential guidance to employers here
    • Seddons Law LLP guidance to Job Retention Scheme/Furlough until the end of March 2021 here

    Government Guidance

    •  Check if you can claim for your employees’ wages through the Coronavirus Job Retention Scheme here
    • Check which employees you can put on furlough to use the Coronavirus Job Retention Scheme here

  • Advice on Queue Markers

    Advice on Queue Markers

    If you are a business in the Baker Street Quarter and you need queue makers for outside your premises to assist with queue management, please contact us on with your address and quantity needed and we will deliver them to you and install them if required. The markers come in four different designs of beautiful landmarks in the area and are completely free of charge.

    Further advice from Westminster City Council on managing queues is available here.

  • Covid-19 Testing

    Covid-19 Testing

    NHS Test and Trace has launched a new portal for employers with a headcount of 50+ that require their staff to attend their place of work (rather than work remotely) to request rapid lateral flow tests for their organisation. A new postcode finder is now available to help smaller organisations direct their staff to local authority testing services here.

  • NHS Covid-19 App

    NHS Covid-19 App

    Businesses can now create a QR code for their premises to allow customers and visitors to scan when they arrive, using the NHS COVID-19 app. This is to help trace and stop the spread of coronavirus (COVID-19). Visit the website to create your unique code.

  • Government Advice

    Government Advice

    Government Guidance on going to work here

    Government Guidance on working safely during coronavirus for all sectors here

    Government Advice on cleaning non-healthcare settings here

    Government Job Retention Scheme and Furlough here

    Government Charter for safe working practice – here

    The Office for Product Safety and Standards have produced a coronavirus guidance for business and local authorities – here 

    Public Health England – Guidance for employers and businesses on coronavirus here

    Health and Safety Executive – Working safely during the coronavirus outbreak here

    Department for Business, Energy & Industrial Strategy – Social distancing in the workplace sector guidance here